Privacy Policy

This Privacy Policy describes how SoftMaya collects, processes, and protects personal data in connection with its technology services.

SoftMaya is a software and technology provider. The Company does not operate any gaming platform, does not provide gambling services to end users, and does not engage in betting activities. SoftMaya solely provides infrastructure, software solutions, and technical services to its business clients.

1. Information We Collect

SoftMaya may collect the following categories of information:

• Identification data (name, surname, contact details)
• Business-related information (company name, role, contractual details)
• Technical data (IP address, device, browser type)
• System usage and interaction data

SoftMaya does not collect or process player-level gaming data as a primary data controller. Any such data remains under the responsibility of the licensed operator clients.

2. Purpose of Processing

Personal data is processed strictly for the following purposes:

• Provision and maintenance of software and technical services
• Client onboarding and business relationship management
• System security, fraud prevention, and integrity monitoring
• Compliance with legal and regulatory obligations
• Communication with business partners

3. Data Sharing

SoftMaya does not sell personal data. Data may be shared only when necessary with:

• Licensed payment service providers and financial institutions
• IT infrastructure and cloud service providers
• Professional advisors (legal, compliance, audit)
• Regulatory or law enforcement authorities when legally required

4. Data Security

SoftMaya implements appropriate technical and organizational safeguards to protect data against unauthorized access, alteration, or loss.

5. Data Retention

Data is retained only for as long as necessary to fulfill contractual obligations and comply with legal requirements.

6. Data Subject Rights

Where applicable, individuals may request access, correction, or deletion of their personal data.

7. Contact

For any privacy-related inquiries:

info@softmaya.com