AML & KYC Policy

SoftMaya is committed to maintaining high standards of compliance in line with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) principles.

SoftMaya operates strictly as a technology provider and does not act as a gambling operator, payment institution, or custodian of client funds.

1. Business Model Clarification

SoftMaya:

• Does not hold or process player funds
• Does not onboard end users (players)
• Does not provide financial or gambling services
• Provides only software and infrastructure to licensed operators

2. Client Due Diligence (B2B)

SoftMaya conducts due diligence on its business clients, including:

• Company verification documents
• Ownership and UBO identification
• Licensing verification (where applicable)
• Business activity assessment

3. Risk-Based Approach

SoftMaya applies a risk-based approach when evaluating clients, considering:

• Jurisdiction
• Business model
• Regulatory environment

4. Transaction Exposure

SoftMaya does not directly process financial transactions. Any payment-related activity is handled by licensed third-party providers.

5. Monitoring

SoftMaya may monitor system usage for:

• Fraud prevention
• Abuse of infrastructure
• Compliance risks

6. Reporting Obligations

Where applicable, SoftMaya reserves the right to report suspicious activities to relevant authorities.

7. Sanctions Compliance

SoftMaya does not engage with entities or individuals subject to international sanctions.

8. Record Keeping

Business-related documentation is retained in accordance with applicable legal requirements.

9. Contact

For compliance matters:

info@softmaya.com